Shipping policy

Shipping Policy

Processing Time
Orders are processed within 1-3 business days after payment is confirmed. You will receive a confirmation email once your order has been processed.

Shipping Times
We currently ship exclusively within the United States. Once your order ships, delivery typically takes between 5-8 business days, depending on your location and the specific product ordered. Estimated delivery times are shown on each product page.

Please note that shipping times are estimates and not guaranteed, as they can be affected by factors outside our control (carrier delays, weather, customs, etc.).

Multiple Items, Multiple Packages
If you order more than one item, your products may arrive in separate packages and at different times, as items are shipped directly from our fulfillment partner's warehouse(s). This is normal and does not mean part of your order was lost — if you have concerns, feel free to contact us at matiasbottiglieri5@gmail.com.

Tracking
Once your order ships, you will receive a tracking number by email so you can follow your package's progress.

Shipping Costs
Shipping costs are calculated and displayed at checkout before you complete your purchase.

Lost or Stolen Packages
We are not responsible for packages that are marked as delivered by the carrier but are lost or stolen after delivery. If you believe your package is lost in transit (not marked as delivered), please contact us at matiasbottiglieri5@gmail.com so we can investigate with the carrier.

Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address, though we're happy to help however we can if you notify us before the order ships.

Contact Us
Questions about your shipment? Reach out to us at matiasbottiglieri5@gmail.com.